Effective as of October 6, 2024
This Privacy Policy describes how CELLECT (“we,” “us,” “our,” or the “Company”) handles personal information that we collect through our digital properties, including our website (collectively, the “Service”), as well as through social media, marketing activities, and other interactions described in this Privacy Policy.

Index

• How we use your personal information
• Personal information we collect
• How we share your personal information
• Your choices
• Other sites and services
• Security
• International data transfer
• Children
• Changes to this Privacy Policy
• How to contact us

Personal Information We Collect

Information You Provide to Us

Personal information you may provide to us through the Service or otherwise includes: 

• Contact Data: First and last name, email address, phone number, mailing address, etc.
• Demographic Information: City, state, country of residence, and postal code.
• Communications Data: Information you provide when contacting us through the Service or social media.
• Profile Data: Username and password for accounts, biographical details, preferences, and survey or contest participation data.
• User-generated Content: Photos, comments, messages, and other content you submit on the Service, including metadata like location information.
• Marketing Data: Your preferences for receiving marketing communications.

Third-Party Sources

We may combine information from you with information obtained from:

•  Public Sources: Government agencies, social media platforms, etc.
• Marketing Partners: Joint marketing partners and event co-sponsors.
• Social Media Services: Information from third-party services used to log into your CELLECT account.   

Automatic Data Collection

We, our service providers, and business partners may automatically log information about you, your device, and interactions with the Service, including: 

• Device Data: Operating system, browser type, device type, IP address, and general location.
• Online Activity Data: Pages viewed, session duration, navigation paths, and interactions with our emails.

Automatic data collection may be facilitated by technologies such as: 

• Cookies: Small text files stored on your device that track your activities and preferences.
• Web Beacons: Pixel tags used to track if a webpage or email was accessed.

How We Use Your Personal Information

Service Delivery

We may use your personal information to:

• Provide, operate, and improve the Service.
• Communicate with you about the Service (e.g., updates, support messages).
• Personalize your experience with the Service and communications.
• Respond to your requests, questions, and feedback.

Research and Development

We may use your personal information for research and development, including creating aggregated, de-identified data for analytics and improvements to the Service.

Marketing

We may send you direct marketing communications. You can opt out of these communications at any time, as described in the “Your Choices” section.

Compliance and Protection

We may use your personal information to comply with applicable laws, protect rights and safety, and enforce our terms of service.

How We Share Your Personal Information

We may share your personal information with:

• Affiliates: Our corporate parents and subsidiaries, for purposes consistent with this Privacy Policy.
• Service Providers: Third-party service providers who assist in delivering the Service, such as hosting, IT support, marketing, and analytics.
• Advertising Partners: For interest-based advertising purposes.
• Authorities: Law enforcement and government entities, as required for compliance and protection.
• Business Transferees: In the event of a corporate divestiture, merger, or reorganization.

Your Choices

• Opt-out of Marketing: You may opt-out of marketing emails by following the unsubscribe instructions in the emails or contacting us.
• Declining to Provide Information: You may choose not to provide certain personal information, but this may limit the functionality of the Service.

Other Sites and Services

Our Service may contain links to third-party websites and services. We do not control and are not responsible for the actions of these third parties. Please review their privacy policies before using their services.

Security

We employ technical, organizational, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfer

We are headquartered in Canada and may use service providers in other countries. Your personal information may be transferred to locations where privacy laws may not be as protective as those in your region.

Children

Our Service is not intended for use by anyone under the age of 18. If you believe we have collected personal information from a minor, please contact us to request its deletion.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Material changes will be communicated through updates on our Service. Your continued use of the Service after changes are made constitutes your acceptance of the updated Privacy Policy.

How to Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: cellectlaboratories@gmail.com
Address: The Tannery, 151 Charles St W Suite# 199, Kitchener, ON N2G 1H6